FAQ
To ensure the best experience for all event and performance attendees, please abide by the following rules and carefully read through the frequently asked questions.
Contact Us
Box Office
Have questions about ticketing, our Box Office team is happy to assist you via e-mail.
Box Office
On event days, the Pasadena Civic Auditorium Box Office typically opens three hours before the first scheduled performance. Hours may vary for early morning performances.
For ticket purchasing information and general box office policies, please visit our Box Office Information page.
Visitor Information
Have questions about the Pasadena Civic Auditorium? Our Visitor Services team is happy to assist with general venue information and inquiries.
Contact Visitor Services
The Visitor Center is available Monday–Friday, 9:00 a.m.–4:00 p.m., and can also be reached by phone at (626) 793-2122.
Event and Meeting Professionals
Planning a meeting, conference, or event in Pasadena? Connect with our experienced sales team to explore venues, accommodations, and resources to help make your event a success.
Contact Our Sales Team
Looking for venue specifications? Explore facility floor plans, capacities, and building details for the Pasadena Convention Center.
Media & Public Relations
Working on an editorial story or earned media opportunity featuring Pasadena? Our public relations team can assist with media inquiries, story ideas, destination information, photography, b-roll, and other publicity opportunities.
Journalists interested in visiting Pasadena for editorial coverage may submit a press trip request for consideration.
Frequently Asked Questions
Planning a visit to the Pasadena Civic Auditorium? Find answers to commonly asked questions about the venue, ticketing, parking, accessibility, and what to expect during your visit.
View Frequently Asked Questions
Civic Auditorium
Box Office
Tickets may be purchased in person at the Pasadena Civic Auditorium box office only on the day of the event. All advance sales are via Ticketmaster.
Civic Auditorium Accessibility
The Pasadena Civic Auditorium is compliant with the Americans with Disabilities Act (ADA) and is committed to providing an inclusive and accessible experience for all guests.
Overview & History
The historic Pasadena Civic Auditorium opened in 1932 and is one of the most revered performance halls in the nation.
Civic Staff
Pasadena Center Operating Company's staff directory including Civic Center Sales and Operations team members.
About the PCOC
The Pasadena Center Operating Company is a nonprofit corporation 501(c)(4) formed by the City of Pasadena to manage the Pasadena Convention Center.
